Incidents

We believe in transparency. These statistics show our response activity and help us identify ways to better serve our district.

What the Numbers Mean

  • Calls: Every 911 call in our district or mutual aid request we respond to.
  • Reaction Time: How quickly we get our crew ready and vehicles moving after dispatch notifies us.
  • Travel Time: How long it takes to reach the scene once we're on the road. Broken out by region:
    • Central: Friday Harbor area north to around Egg Lake Road
    • South: South and west of town, along Cattle Point and Bailer Hill
    • North: North of Egg Lake Road out to Roche Harbor
  • Responder Time on Calls: Total time our responders spent on active incidents.
  • Unique Responders: Number of individual responders who responded to one or more calls.
  • Responders per Call: Typical number of responders at each incident.
  • Incident Types: Breakdown of calls by category—Medical Assists, Fire, Downgraded (reduced priority), and Cancelled.
  • Time of Day: When calls occur—daytime (6am–6pm) or nighttime.
  • Simultaneous Calls: How often we handled multiple incidents at once.

All times shown are the median (typical) value over the past 30 days. Data is updated daily from ESO, our incident reporting system, and only includes completed incidents.

More Information

This data is provided in good faith as described in our disclaimer. For detailed data and methodology, visit our GitHub repository.

We follow the National Fire Incident Reporting System standards for incident documentation.